Articles
Hotels for the Business Traveler
by Judy Colbert
When it comes to hotel service, it's the little things that count. Sure, a friendly wake-up call and flowers with room service are nice, but some hotels have added even more unexpected perks to their service. Keep the following list of innovative hotels in mind the next time you are in town.
ATLANTA:
The Holiday Inn Select Atlanta Airport Southhas an "Innbassador," described as "a front desk clerk on steroids," by general manager Stephen Burroughs; a Wal-Mart greeter with even more energy. Too tired for a sprightly hello? The new check-in process uses your credit card as your room key and allows you to bypass the front desk if you wish.
BOSTON:
The Stonehedge Inn, 30 minutes outside Boston in Tyngsboro, Mass., has its 50,000-bottle wine list online, so you can select your wine before you dine with a big client.
DENVER:
The Radisson Hotel Denver-Stapleton Plaza (formerly the Stapleton Plaza Hotel) offers high-speed Internet access in every room, an oversized desk and an ergonomically correct leather office chair.
NEW YORK:
The new Holiday Inn, Wall Street, has installed in-room phone systems with voicemail, hold/conference capabilities, a dual-line 900-mhz portable phone and call-forwarding between personal cell phones and the guests' direct-dial hotel room phone numbers.
PORTLAND:
The new Westin Portland has 32 corner king guest rooms featuring a unique glass-encased shower with full view of the city. In addition, the hotel has equipped each of the 205 guestrooms with CAT-5 wiring for high speed T-1 Internet access.
WORLDWIDE:
Ritz-Carlton Hotels and Resorts offer a technology butler who is on-call 24/7 to solve your computer and other technology problems.